Privacy policy

Effective Date: 23 September 2025
Location: Zanzibar, Tanzania

Foody Asap (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, or related services (collectively, the “Services”).

By using Foody Asap, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Services.


1. Information We Collect

We may collect the following types of information when you use our Services:

a) Personal Information

  • Full name

  • Phone number

  • Email address

  • Delivery address(es)

  • Payment information (collected securely through trusted third-party payment processors)

b) Usage & Device Information

  • Mobile device details (model, operating system, unique device identifiers)

  • Location data (to provide delivery services and nearby restaurant options)

  • IP address and log data

  • App usage patterns

c) Transaction Information

  • Orders placed

  • Payment history

  • Delivery details


2. How We Use Your Information

We use the collected information to:

  • Process and deliver food orders

  • Verify your identity and facilitate secure payments

  • Provide customer support

  • Improve our Services, app performance, and user experience

  • Notify you about updates, promotions, or new features

  • Ensure safety, prevent fraud, and comply with legal requirements


3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

  • Restaurants & Delivery Partners: To fulfill your order and provide delivery services

  • Payment Processors: For secure payment transactions

  • Service Providers: For IT support, analytics, or marketing (bound by confidentiality agreements)


4. Data Storage & Security

  • Your data is stored securely within Tanzania or trusted cloud servers.

  • We implement administrative, technical, and physical safeguards to protect your data.

  • While we take strong security measures, no system is 100% secure; users share information at their own risk.


5. User Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your account and data (subject to legal obligations)

  • Opt out of marketing communications at any time

  • Restrict or object to certain processing of your data


6. Children’s Privacy

Foody Asap is not intended for users under 18 years old. We do not knowingly collect information from minors. Parents/guardians who believe their child has shared personal data with us should contact us for deletion.


7. Cookies & Tracking

Our app and website may use cookies, location tracking, and similar technologies to enhance user experience, improve services, and show relevant offers. Users can manage cookie preferences through their device settings.


8. International Data Transfer

If we transfer data outside Tanzania, we ensure appropriate safeguards are in place to protect your personal information in line with applicable laws.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app and on our website, with the “Effective Date” updated accordingly.


10. Contact Us

For questions, complaints, or requests regarding this Privacy Policy, please contact us:

Foody Asap
Zanzibar, Tanzania
Email: info@foodyasap.com
Phone: +255 715 755 223