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Terms and condition



Effective Date: 23 September 2025
Location: Zanzibar, Tanzania

Welcome to Foody Asap (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our mobile application, website, and related services (collectively, the “Services”). By accessing or using Foody Asap, you agree to these Terms. If you do not agree, you may not use our Services.

1. Eligibility

  • You must be at least 18 years old to use Foody Asap.

  • By using our Services, you confirm that the information you provide is accurate and complete.

2. Use of Services

  • Foody Asap provides an online platform that connects customers with restaurants and delivery partners in Zanzibar, Tanzania.

  • We act as an intermediary and are not responsible for the preparation of food by restaurants.

  • You agree to use the Services only for lawful purposes and in compliance with local regulations.

3. User Accounts

  • To place an order, you may need to create an account with accurate personal details.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You agree to notify us immediately of any unauthorized access to your account.

4. Orders and Payments

  • By placing an order, you agree to pay the total price (food, delivery fee, taxes, and other applicable charges).

  • Payments are processed securely via trusted third-party providers.

  • Once an order is confirmed, cancellation may not be possible. Refunds (if any) are subject to restaurant and Foody Asap policies.

5. Delivery

  • Delivery times are estimates and may vary due to traffic, weather, or other conditions beyond our control.

  • You must be available to receive your order at the provided address.

  • If you are unavailable, the delivery partner may leave the order at the designated location, or the order may be canceled without a refund.

6. Restaurant Responsibility

  • Restaurants are solely responsible for food quality, safety, preparation, and compliance with health regulations.

  • Foody Asap is not liable for food-related issues such as allergies, incorrect items, or food safety concerns.

7. User Conduct

You agree not to:

  • Use the Services for fraudulent or unlawful purposes.

  • Harass, abuse, or harm delivery partners, restaurant staff, or other users.

  • Interfere with the proper functioning of the platform.

8. Limitation of Liability

  • Foody Asap provides Services “as is” without warranties of any kind.

  • We are not liable for food quality, delays, service interruptions, or damages resulting from your use of the Services.

  • To the maximum extent permitted by law, our liability is limited to the amount you paid for the order in question.

9. Intellectual Property

  • All content, logos, designs, and trademarks on Foody Asap are owned by us or licensed to us.

  • You may not copy, reproduce, or distribute content without our prior written consent.

10. Termination

  • We may suspend or terminate your account if you violate these Terms.

  • You may close your account at any time by contacting our support team.

11. Changes to Terms

We may update these Terms from time to time. Continued use of our Services after updates means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of Zanzibar, Tanzania. Any disputes shall be subject to the exclusive jurisdiction of the courts in Zanzibar.

13. Contact Us

For questions or concerns about these Terms, please contact us:

Foody Asap
Zanzibar, Tanzania
Email: info@foodyasap.com
Phone: +255 715 755 223